FREE SHIPPING ON ORDERS OVER $100.00! As many items as you like
Don't email, call us! 734-327-9239, we get too many emails and will miss yours, but we always answer the phone.

We do not entertain offers, if we did we would mark the item as such. Please do not email looking for a deal or a lower price. Our prices are non-negotiable online, instore with cash is negotiable on sales over $100.

We cannot provide pictures of items. This is very time consuming and we are short on time. Please review Goldmine record grading standards; we are very conservative in grading. Nothing is ever listed as 'Mint'.

Any claims must be addressed by phone within 30 days. Call us we don't bite.

All sales after 90 days are final. Adjustments via Paypal or Discogs are not possible after 90 days.

Monday - Thursday 11am to 7pm EST
Friday & Saturday 11am to 9pm EST
Sunday Noon to 6pm EST

We use Whiplash (version VO 1) shipping boxes or similar with outer crush zones. https://whiplash-lpmailer.com/collections/lp-mailers-large-and-small/products/lp-mailer
10" and PVC record sleeves are shipped in standard mailers.

After purchase, you agree to call us if there are any issues with your order.

Please call us (734-327-9239) if you have any questions, it will be faster than email; this is a one employee physical store. We have hundreds of customers come through everyday and it is very difficult to monitor all emails. Any issue is important to us, so please call if you have an issue. Your email will NOT be seen as I get hundreds every day.

Please check out our webstore http://ugsounds.com/ where we offer flat-rate shipping and lower prices! Just $5.00 shipping for any domestic order, shipping an unlimited number of items ordered from our webstore.

We never list anything as 'MINT', Why?
As Discogs recommends and I quote, https://support.discogs.com/hc/en-us/articles/360001566193, MINT "Should be used sparingly as a grade, if at all."
If one wants to find a flaw, one will. Our new records are usually sealed and show no obvious flaws or damaged to the sleeve, but nothing is MINT in my opinion. Nothing is perfect. I think the term is overused and misleading.

Near Mint (NM or M-)
Vinyl
A nearly perfect record. A NM- record has more than likely never been played, and the vinyl will play perfectly, with no imperfections during playback. Many dealers won't give a grade higher than this implying (perhaps correctly) that no record is ever truly perfect. The record should show no obvious signs of wear. A 45 RPM or EP sleeve should have no more than the most minor defects, such as any sign of slight handling. An LP cover should have no creases, folds, seam splits, cut-out holes, or other noticeable similar defects. The same should be true of any other inserts, such as posters, lyric sleeves, etc.

I try to be as honest as possible, but I will never call anything MINT.

I hope that helps

Thank you,
Matt Bradish

https://www.ugsounds.com/

Underground Sounds
120 E. Washington
Ann Arbor, MI 48104
734-327-9239

Monday - Thursday 11am to 7pm EST
Friday & Saturday 11am to 9pm EST
Sunday Noon to 6pm EST

SHIPPING & PACKING: 

Shipping & packing costs are added to the final purchase price of your item(s).

12" & 10" vinyl will be shipped in a rectangular box to ensure damage free delivery. We use Whiplash shipping boxes or similar with outer crush zones. https://whiplash-shipping-supplies.myshopify.com/

7" vinyl will be shipped in a 7" box with bubble wrap / air pillow padding.

CDs will be shipped in a bubble wrap mailer.

DOMESTIC SHIPPING COSTS: 

USA 

12” & 10” vinyl: Media Mail shipping costs (includes Delivery Confirmation) will be $5.00, free on orders over $75.00

Priority Mail shipping is NOT offered.

7” vinyl and CDs: Media Mail Mail 

INSURANCE: 

Insurance costs within the USA start at $1.00 and goes up depending on the total value of your shipment. If you’d like your package insured please let us know and we’ll calculate the cost. Please note that uninsured parcels are sent at the purchaser's risk. 

WE ARE NOT SHIPPING INTERNATIONALLY AT THIS TIME.
INTERNATIONAL SHIPPING COSTS: 

All international orders are sent by UPS.

Items delayed by a receiving country's Customs authority is beyond our control. If a shipment has stopped moving in the UPS system, it is likely stuck in Customs.
Customs fees are the responsibility of the purchaser. We have no way of knowing how much these fees will be in advance, although if you request it we will agree to declare a low value on the customs form. Please be advised, however, that in the case of loss or damage to any package for which you have asked us to declare a low value on the customs form, any loss that occurs will be your responsibility. 

Thank you for your understanding. 

INSURANCE & REGISTRATION: 

If you wish to have your item insured for full or partial value then let us know and we'll calculate the additional cost, which for international shipments could be substantially more as insured items must be sent at the Parcel Post rate. Please note that uninsured parcels are sent at the purchaser's risk.